Why every HR team needs an AI "prompt pantry"

What’s a prompt pantry? It’s a centralized collection of proven AI prompts your team can use daily.

Here’s why it matters:

1) Skip the coding classes. Focus on teaching your team natural language prompting instead. Way more practical.

2) Start with 2 game-changing prompts:

The measure twice, cut once prompt:

“Take my draft prompt and rewrite it using best practices. Then explain how you improved it

The difficult conversations prompt:

“Review this message and help me adjust the tone to land better with someone who might have an outsized reaction”

The key? Get your team comfortable using AI as a productivity tool, not viewing it as a threat.

Bonus tip: Get enterprise licenses (like ChatGPT) for proper governance. No more random free AI tools.​

How Turing "AI'd their way out" of onboarding 800 employees in 5 days

Taylor shared how his team leveraged AI to handle onboarding 800 new employees in under a week. Here’s the fascinating part…

They were drowning in 52,000 manual support tickets annually. Sound familiar?

Instead of throwing more people at the problem, they built an AI assistant that:

1. Handles password resets autonomously
2. Answers policy questions 24/7
3. Updates training content in real-time based on common bottlenecks
4. Coaches managers through tough situations

The results?

- 60% reduction in support tickets

- Faster onboarding

- Better employee experience

- Happier HR team

AI isn’t about replacing people’s ops teams. It’s about giving them superpowers to focus on what matters - human connection.

The difference between a chatbot and a true agentic workflow

A chatbot = conversational interface that responds to prompts

An agent = independently operates across systems with specific logic to complete tasks

Example: When an employee transfers projects, instead of HR manually updating 5+ different systems, an agent can:

- Log into each system

- Update permissions

- Change project assignments

- Send notifications

- Route for final approval

Agents aren’t magic - they’re math with purpose. Start small with low-stakes workflows before tackling anything compliance-heavy.

Pro tip: Use your enterprise LLM licenses as an R&D lab. Taylor and his team built their first workflows without writing a single line of code - just prompting and custom GPTs.

How to build AI workflows for HR

Building AI workflows for HR doesn’t have to be complicated.

Taylor broke down their HR R&D process. Here’s the progression they followed:

1. Start stupid simple with 2 sentences: Think “I want to turn videos into learning modules”
2. Graduate to a single detailed prompt Copy/paste from a doc, refine based on results
3. Level up to custom GPT 40-80 pages of instructions, but don’t start here

Key learning: When Taylor’s team said “this sounds like a robot wrote it” they collected their best emails + desired emotional response from employees.

Feed those into ChatGPT to analyze linguistics + tone.

The result? A custom AI assistant that writes like a human, knows when to be brief vs detailed, and wont share sensitive info.

Remember: You don’t need to boil the ocean. Start with 2 sentences. Test. Iterate. Then bring in engineering when you’ve got proof it works.

AI won’t replace HR, but people in HR who use it will replace those who don’t

It’s not about AI replacing HR pros. It’s about HR pros who master AI replacing those who don’t.

The future of HR looks like this:

• Today: Humans doing 100% of tasks
• Soon: 60% of our work augmented by AI
• Future: Small human teams managing large AI agent teams

But here’s where many miss the point: When someone tells Taylor “AI isn’t working for me” - it usually comes down to prompting skills. That’s fixable.

The human element in HR isn’t going away. We’ll always need humans to:

- Prevent adverse impacts

- Handle complex situations

- Guide strategic decisions

But the toolkit is changing. Fast.

Don’t be the recruiting exec who denies AI’s impact while their company announces AI-driven layoffs (true story from the conference).

Embrace it. Master it. Or risk being left behind.

Advice for someone starting in HR today

"The same advice that I committed to my grandfather before he passed away is never stop learning and never stop helping people."

One thing they'd steal from another company

“Anduril has been a company that I've been admiring recently. They have a recruitment campaign that is called 'Don't work at Anduril'. Love it. Chef's kiss."

See you next week!

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